Are you using the “v word” in your Public Remarks?

When filling out the Public Remarks on a new Residential listing you might include showing instructions or comments about being vacant on lockbox or that that the home is empty. Doing this is not a direct violation of MLS listing policies but it is not encouraged.

Here are some examples of comments pulled from Active homes for sale.

  • “Back on the market and it’s vacant easy to show.”
  • “Home is empty and easy to show”
  • “House is vacant on lockbox.”

A quick search on Zillow identified 14 single family homes for sale that were being advertised as being “vacant” in the El Paso area.

Describing a property listing (existing homes) as “vacant.” in the public remarks could be an invitation to criminals and is not advised. With over 2,000 “vacant” homes for sale in MLS, following good safety guidelines can help to protect agents, buyers, and sellers from unnecessary harm. Here are some additional safety tips provided by the National Association of REALTORS®.

GEPAR MLS recommends using the following input fields to effectively identify showing instructions.

Vacant Y/N – This field is available on the GENERAL tab of listing input and allows the listing agent to identify if the home is Vacant or not. This field is confidential and will not appear on Client reports or on public website displays like

Showing Instructions – This is another confidential field found in the FEATURES tab of listing input. You can choose options like “Vacant on Lockbox”or “Lockbox Call First” in this list.

Confidential Remarks – This confidential field allows you to include comments that are only visible to other MLS users and can be used to include specific showing instructions that important to showing agents.

*ShowingTime*: With the addition of ShowingTime you can now enter even more Showing Notes (and Alarm Details) about the property. Buyer’s agents that use Showing Time to schedule and view their showings will be able to see this information prior to visiting the property. (The image below shows what the ShowingTime section looks like)


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